View quest claims (submissions)

Video

Overview

Domino's quest system automatically verifies user submissions, but you may sometimes need to review, manage, or override these verifications. The claims panel provides comprehensive tools for monitoring submissions, intervening when necessary, and gathering participant data.

Before You Begin

• You need a published quest with user submissions

• You must have admin access to the quest

Accessing the Claims Panel

Each quest in Domino has a dedicated claims section where you can view all submission attempts.

Opening the Claims View

1. Navigate to your quest's main editor page

2. Click the "View claims" button in the top toolbar (clock icon)

Access the claims panel from the quest toolbar

Understanding the Claims List

The claims panel initially displays a chronological list of all submission attempts, showing both successful and failed verification attempts.

Claims List Elements

Each claim entry shows:

• User's name

• Submission timestamp

• Status indicator (green check for success, red X for failure)

• Validation message explaining why the submission passed or failed

Quick Identification

The color-coded status indicators make it easy to quickly scan for problematic submissions that might need your attention.

Filtering Submissions

The claims panel includes powerful filtering capabilities to help you find specific submissions.

Available Filters

• Status: Filter by success or failure

• Date: Find claims from a specific timeframe

• User Information: Filter by name, email, or connected accounts (Discord, Telegram, etc.)

• Task Inputs: Search for specific responses users provided for tasks

Use filters to quickly find specific submissions

Examining Individual Submissions

Clicking on any claim opens a detailed view with comprehensive information about the submission.

Submission Details

The detailed view shows:

• Complete user information

• Task-by-task breakdown

• Input values provided by the user

• Validation outcomes for each task

• Links to the automation runs that performed verification

You can click the robot icon next to any task to view the full automation run details, which can be helpful for troubleshooting verification issues.

Overriding Verification Results

While Domino automatically verifies all submissions, you can manually override the system's decision when necessary.

Approving or Rejecting Claims

When viewing an individual claim, you'll see options to:

• Approve: Override a failed verification to mark it as successful

• Reject: Override a successful verification to mark it as failed

Use the override functionality judiciously. Frequent manual overrides might indicate an issue with your task configuration that should be addressed at the source.

The approve and reject buttons allow you to override automatic verification

Managing Submissions

Deleting Claims

To remove a submission from your records:

1. Open the detailed view of the claim

2. Click the three-dot menu

3. Select "Delete"

4. Confirm your decision in the dialog

Deleting a claim is permanent and cannot be undone. The user would need to complete the quest again if you delete their submission.

Exporting Participant Data

You can export all quest participants for follow-up actions or rewards distribution.

Exporting User Data

1. From the quest's main toolbar, click the "Export claimed users" button (document icon)

2. The system will generate and download a CSV file containing all successful submissions

3. The export includes user information and submission timestamps

Exported user data can be used with Domino's automation tools to distribute rewards or with external tools for community management.

Troubleshooting

If you notice unusual patterns in quest claims, there are several areas to investigate.

Common Verification Issues

• Incorrect task configuration: Ensure your verification criteria match your instructions

• User confusion: Check if failed submissions show similar incorrect inputs

• Technical limitations: Some platforms may have API limitations affecting verification